Configuring Group 500 and 300 with RP1

I have Polycom group 500 in Toronto classroom that I connect to group 300 in Brampton class and simultaneously teach both classes.

I decided to add a class from Ottawa and I purchased a Polycom RealPresence Debut but my Polycom rep suggested instead of buying the Multipoint licence for group 500 I could purchase a RP1 Cloud service and I even could record the sessions,he registered me with a trial but I have the following difficulties with configuring the group 500 with RP1 cloud:

1.I want the Brampton and Ottawa class only see the Toronto location on screen and not each other and preferably only hear the Toronto class that I am teaching too. I figured out after joining the meeting by dialling ** Dial and 1Dial I can show one class only on screen but when for example someone speaks in Brampton the screen in Ottawa shows Brampton instead of Toronto and When I speak in Toronto the screen in Brampton and Ottawa show me. Is it a way that I could lock the screen in Brampton and Ottawa monitors and not let it change?

2. In Toronto I have a group 500 with 2 Monitor connected to each HDMI of it.Can I show Brampton class in one and Ottawa one in the other?

3.When the RP1 Cloud records the meeting, it records all the classrooms in a quarter of a screen format.Is it possible to only record one class in Toronto location only?

Thanks,

Bob R

Official comment

Richard 05 June 2018 13:29

Hi Bob and RP1Cloud community,

We can create such a layout where participating sites are not able to see each other whilst only viewing the lecturer. In this setup the lecturer will be viewable to all participants with content if shared.

Additionally, to note you will want to you use your RP1 portal meeting controls to ensure your participants are muted. Once a participant starts speaking for more than 30 seconds they will then become the lecturer and main video stream in focus.

Right now, we don’t have a global option where individuals can select the segment desired to be recorded but recommend you please submit a feature request here:

https://support.rp1cloud.com/hc/en-ca/community/topics/201241088-Feature-Requests

Richard 04 June 2018 18:27

Hi Bob, thank you for your questions with us! As you know, we ended up continuing this conversation via our ticket #31106. For our community members, we will summarize a response in case anyone else is interested as this may help answer other inquires.

Configuring Group 500 and 300 with RP1

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