Register RP Trio Endpoint

 This article is about:

• Accessing your RP1.VC portal and registering your rooms. This is the equivalent of assigning your RP1Rooms licenses to your video endpoint(s).

• Configuring your Polycom RealPresence Trio endpoint to RP1Rooms with the information you entered in the RP1.VC portal.

Note: Before beginning the registration process, the endpoint should already be installed and plugged into power, connected to the display monitor, and registered to your internal network.

1. Click the Manage Rooms tab from your RP1.VC dashboard. You will be taken to the Manage Rooms page.
   
2. Click the Add Room button to register a new RP1Rooms device.
   
   Note: if you have previously registered rooms, they will appear in a table along with their status, Dial-in address (SIP URI), and username. In the rightmost column, you will find a series of action buttons that allow you to edit, disable and delete the rooms.

3. Enter the room name.

4. Assign the room a username. A prefix will be added to the username. Using the example above the username will become prag.johndoe when johndoe is inputted. Note the username and prefix, It will be required in Step 16c.

5. Assign a password. Note the password you have chosen. It will be required in Step 16d.

6. Enter a Dial-in address (SIP URI). The Dial-in address (SIP URI) is composed of a name and an address, separated by @. Here you can select a name such as “boardroom” which will be assigned a prefix and added to the address (which is pre-set by an administrator). Note the SIP URI you have chosen. It will be required in Step 16b.

7. Click the Add button once all fields are completed. You have now registered your endpoint with RP1Rooms, continue following the steps to configure your Endpoint through Polycom.

8. On your Trio device, ensure your Web Server is enabled and your Configuration Mode is HTTPS only by following these steps:

   1. Select Settings from the main menu.

   2. Select Advanced.

   3. Select Administration Settings.

   4. Scroll down and select Web Server Configuration.

   5. Enable Web Server.

   6. Select HTTPS Only for Config Mode.

9. Obtain the endpoint’s IP address:

   1. Turn on the RP Trio Unit.

   2. Tap the Menu icon on the home screen.

   3. Note the IP address

Complete the following steps on your computer:

10. Open a web browser on your computer and enter the Trio’s IP address in the browser address line. For example, based on the screenshot above you would point your browser to https://10.0.100.139/

Note: Your endpoint must be turned on and connected to the same network as your computer. Otherwise, you will be unable to point your browser to the IP address you obtained.

11. A warning page may appear. If so, complete the following steps. If not continue to step 12.

Note: The following steps/screenshots are in Google Chrome. The experience will vary based on the browser used.

1. Click Advanced.
   
2. Click Proceed to <IP Address> (unsafe) at the bottom of the dialogue box.
   

12. When prompted, log into the Polycom device portal. If the unit has been previously programmed, input the original login details then Jump to step 13. If this is a new device, do the following:

    1. Click the Admin

    2. Enter default password: 456

13. Click Submit

14. Click the Simple Setup tab in the dashboard.

15. Open the SIP Server dropdown menu and match the following settings:

    • Address: rp1rooms.vc

    • Port: 5060

16. Open the SIP Line Identification dropdown menu and match the following settings:

    1. Display name: <Name the people you are calling will see>

    2. Address: <Dial-in address (SIP URI) created in RP1Rooms> (Created in Step 6)

    3. Authentication User ID: <Username and prefix from RP1Rooms> (Created in Step 4)

    4. Authentication Password: <Password created in RP1Rooms> (Created in Step 5)

    5. Label: <Name on your endpoint screen>

17. Open the Base Profile dropdown menu and ensure Base Profile is set to Generic.

18. Scroll down to the bottom of the screen and click Save.

19. Click the Settings tab to open the dropdown menu.

20. Click SIP.

21. Open the Server 1 dropdown menu and ensure that:

    1. Special Interop: Standard

    2. Transport: DNSnaptr

22. Click Save at the bottom of the page.