RP1Cloud provides two join-flow experiences for chairpersons and participants joining from their PC or Mac. The goal is to provide the simplest and quickest way to join the meeting, optimized for the browser that you use.
The first option requires you to download a Plug-In to access the meeting directly through the browser. This option is available for the following compatible browsers:
- Google Chrome
- Internet Explorer
The second option requires a one-time download of a new Soft Client that will automatically launch when you join a meeting. It is not browser-specific, but has different feature availability than the Plug-In option. The following table outlines the differences between the two:
| Feature | Plug-In | Soft Client |
| Supported Browsers | Google Chrome, Internet Explorer | All Browsers |
| Group Chat | Supported | N/A |
| Adding Participants | Supported | Available to Chairperson in RP1Cloud Portal |
| Recording | Controlled in application | Controlled via dial pad command (*4 to start and #4 to stop) |
| Whiteboard/Blackboard | Supported | N/A |
| File-share | Supported | N/A |
| Screen/Application Share | Supported | Supported |
| Roster Control (Mute All, Role Assignment, etc) | Supported | Supported |
| End the meeting for all attendees and drop attendees | Supported | Supported |
| Content-only mode | Supported | N/A |
Other Soft Client features:
- Faster/simpler to join meeting from desktop
- Improved frame rate for content share (Soft Client 15 fps, Plug-In 10 fps)
- Easy one-time install - no admin rights required
For help deciding which experience is right for your organization and meeting participants, please call 1.866.736.1413 or email customersuccess@rp1cloud.com. You can also chat with us via https://pragmatic-conferencing.com/ or https://rp1.vc
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