Supported versions: Firefox (versions 31 to 51)
- As a first-time user of RP1Cloud, you’ll need to install a Polycom RealPresence Web Suite plug-in.
- Click the web link provided in your meeting invitation, and it will take you to the login page. Enter your name and the credentials provided, and click the Join Meeting button.
- Click the Download and Install button.
- Click the Save File button on the browser prompt to initiate the download.
- Click the Download button and click on the file RPWS.exe to initiate the installation.
- Click the Run button to begin the installation process.
- Check the box to agree to the terms and click the Install button.
- Once completed, click the Close button and you’ll be back on the join screen.
- On the join screen, click on the Settings icon to access your call quality, audio and video devices.