For detailed instructions on how to install the plug-in in your specific browser, visit the Getting Started category in the Help Centre. Troubleshooting tips below:
- Try restarting your browser and try loading it again.
- Run an anti-virus scan to ensure to virus is impeding the launch of your browser. If it is, try either eliminating the virus or launching an uninfected browser.
- If that isn't an issue, try re-installing your browser or returning it to original settings and try launching it again.
- If that fails, try rebooting your computer.