Why won't my platform load on my room system? Richard Updated May 09, 2017 13:52 Follow Check out our technical specifications to ensure your device meets the minimum requirements. Try restarting your device and attempt to launch platform again. If all else fails, contact our customer support who will be happy to assist you. Related articles My browser won't work after I installed the plugin What are the security specifications for RP1Cloud? What are the room system endpoint requirements for using RP1Cloud? The video resolution is poor in my browser. Can I improve it? Comments 0 comments Please sign in to leave a comment.