Can a person from outside North America join an RP1Cloud call?
The short answer is Yes! We certainly do have International dial-in numbers available. They are commonly referred to as International Toll Free numbers, or ITF for short! The list of ITFs for RP1Cloud is attached.
As you can see from the ITF list, these phone numbers are unique and do not look like your typical phone number. Rest assured this is what they are meant to look like. For the person dialing the ITF number, they must be in that country in question, pick up a phone, get a dial tone and dial the number for that country as they see it. That's it!
When we provision you as a user for our RP1Cloud service, you are provided with a Toll Free and a Toll number. The Toll number is also referred to as a Local number and for all intents and purposes, it is based in Canada (for billing and provisioning purposes). An example of a Local number is 416.555.1234. When you are outside North America, the Local number can be access from anywhere in the world but long distance charges will apply. When you dial this Local number from France, for example, the individual calling from France will be paying the long distance rate for dialing into Canada.
With that being said, we've established you can dial the Local number from anywhere in the world but you will pay long distance charges. Ok. But are there any other options? Yes there are. Another common way to connect into an RP1Cloud call from outside North America is to dial an International Toll Free number (ITF). For the person using the ITF from Germany, for example, the call is free for him, but the charges for using the Germany ITF will be billed to the account hosting the RP1Cloud call. We offer ITFs for most of the countries around the world. Simply contact RP1Cloud via chat, phone or email and we'll be happy to explain which ITFs are available to you!